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Quality Manager

Watertown, MA 02172

Posted: 06/22/2024 Job Number: 34269

Job Description

Job Requirements:


We are seeking someone excellent communication and interpersonal skills. The candidate must also have a strong manufacturing background that allows them to act as a technical leader on the inspection process and on analyzing the various manufacturing processes.  A certain level of technical expertise in manufacturing and inspection methods is also required in order to communicate with and gain the respect of the other employees in the company.



  • Manage all aspects of the Inspection Department, with oversight in the following areas 
    • Measuring parts against drawings with appropriate tools.
    • Writing or modifying CMM programs, developing fixtures as needed.
    • Perform incoming inspections on raw materials including castings.
    • Perform “First Piece”, Daily AQL and Final Inspections on a variety of parts.
    • Communicate with operators regarding discrepancies.
    • Screen parts as required.
    • Keep accurate manual and computer records as required.
    • Perform Capability Studies as required.
    • Continuously improve your employees’skills through training/mentoring.
    • Handle HR-related issues that may arise with your quality team.
    • Determine eligibility for raises for your employees.
    • Participate in the hiring process for new staff.
  • Lead the MRB board to resolve part issues via the Discrepant Material Report system.
  • Act as the management representative for Quality at quarterly management meetings.
  • Interpret customer drawings and settle discrepancies between various viewpoints.
  • Customer Contact
    • Act as a customer liaison for matters relating to Quality.
    • Develop inspection plans and capability studies with customers as required,
    • Provide various inspection data or study results to customers as required.
  • Oversee and participate in continuous improvement of procedures and record-keeping.
    • Define, develop and manage ongoing quality documentation and method updates.
    • Contract Review –check orders for gage needs, documentation requirements, etc.
    • Quote intake –Help the front office to work with customers to establish requirements and costs for gaging, special inspections, capability studies, etc.
  • Oversee Calibration System & Tool Oversight
    • Manage external calibration vendors and oversee internal calibration systems.
    • Ensure that all company tools and employee tools are calibrated.
    • Ensure the company has the proper tools to perform at an optimal level.
  • Drive a quality-focused mindset throughout the organization.

·        Maintain a spirit of respect for your fellow employees.


Experience required

  • 10 years of experience in a precision manufacturing environment that utilizes an ISO-based quality system.
  • 8-10 years of leadership/management experience.
  • Experience with CAD a plus.



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About Watertown, MA

Discover exciting job opportunities in the vibrant area around Watertown, Massachusetts! Join us in exploring the bustling job market in this charming region just outside of Boston. Known for its picturesque Charles River, historic sites like the Armenian Library and Museum, and delicious local cuisine, Watertown offers a perfect blend of cultural experiences and career growth potential. Dive into the thriving arts scene, catch a show at the Arsenal Center for the Arts or cheer on the New England Revolution at nearby Gillette Stadium. Start your job search today and unlock the endless possibilities this dynamic area has to offer!