Professional Services Engineer Intern
Katy, TX 77493
Seeking a Professional Services Engineer Intern to join the Production Software team to assist with the deployment of software solutions to Oil and Gas customers.
DUTIES & RESPONSIBILITIES:
Install, Upgrade and configure SCADA and Production Optimization Systems
Build Screens, Workflows, Reports to support customer operations and SCADA hardware
Interact with Customers to understand and troubleshoot Product Issues
Provide custom solutions, utilities and system integration using scripts
Participate in software testing during the release cycle and customer
Train customers on system usage and new product features
Identify cause of problem reported by debugging Program/Scripts and if necessary correct them or report them to the developers
Provide support to internal and external clients working on consulting projects which use the company’ s optimization software.
Gain a firm understanding of Production Optimization Products and how it works from the users Perspective.
Able to troubleshoot issues related to SCADA Hardware and Radio communications
Train users in system usage and administration
Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Working towards a BS or higher degree in Software Engineering, Computer Science or related field.
Team player and self-starter
Valid Driver license
Good oral and written communication skills
Must be able to follow instructions
Mechanical ability necessary to perform repairs