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Patient Care Coordinator/Receptionist

Las Cruces, NM 88011

Posted: 02/26/2024 Job Number: 33475

Job Description

  • Welcomes patients and visitors in person or on the telephone;answering or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying the provider of patient's arrival;reviewing service delivery compared to schedule;reminding provider of service delays
  • Comforts patients by anticipating patients' anxieties;answering patients' questions;maintaining the reception area
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information;recording and collecting patient charges;controlling credit extended to patients;filing, collecting, and expediting third-party claims
  • Maintains business office inventory and equipment by checking stock to determine inventory level;anticipating needed supplies;placing and expediting orders for supplies;verifying receipt of supplies;scheduling equipment service and repairs
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedures;reporting needed changes
  • Contributes to team effort by accomplishing related results as needed.

Requirements:
  • Multi-tasking
  • Flexibility
  • Telephone Skills

Meet Your Recruiter

Jen Patterson
Regional Manager

Jen has been working for NESC Staffing since 2015 as the Regional Manager. She came to NESC Staffing with 16 years of past experience in recruiting and management, including managing multiple locations. The main industries that she works on are Industrial, Medical, IT, and Engineering. 

In her spare time, Jen enjoys spending time with her kids who are both away at college, entertaining, decorating, exploring and shopping in small towns and watching football (Dallas Cowboys and Texas Tech).

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