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Medical Receptionist/Patient Care Coordinator

Waco, TX 76710

Posted: 07/14/2024 Job Number: 34337

Job Description

  • Welcomes patients and visitors in person or on the telephone;answering or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying the provider of patient's arrival;reviewing service delivery compared to schedule;reminding provider of service delays
  • Comforts patients by anticipating patients' anxieties;answering patients' questions;maintaining the reception area
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information;recording and collecting patient charges;controlling credit extended to patients;filing, collecting, and expediting third-party claims
  • Maintains business office inventory and equipment by checking stock to determine inventory level;anticipating needed supplies;placing and expediting orders for supplies;verifying receipt of supplies;scheduling equipment service and repairs
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedures;reporting needed changes
  • Contributes to team effort by accomplishing related results as needed.


  • Multi-tasking
  • Flexibility
  • Telephone Skills
  • Experience with insurance verification in a medical office environment
  • Previous customer service experience

Meet Your Recruiter

Jen Patterson
Regional Manager

Jen has been working for NESC Staffing since 2015 as the Regional Manager. She came to NESC Staffing with 16 years of past experience in recruiting and management, including managing multiple locations. The main industries that she works on are Industrial, Medical, IT, and Engineering. 

In her spare time, Jen enjoys spending time with her kids who are both away at college, entertaining, decorating, exploring and shopping in small towns and watching football (Dallas Cowboys and Texas Tech).

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About Waco, TX

Ready to embark on your next career adventure? Explore job opportunities in the vibrant city of Waco, Texas, where endless possibilities await. Nestled along the stunning Brazos River, Waco is not only home to the renowned Magnolia Market at the Silos, where you can experience the charm of Chip and Joanna Gaines’ vision, but also boasts a rich cultural scene with attractions like the Texas Ranger Hall of Fame and Museum, the Waco Mammoth National Monument, and the Dr Pepper Museum. Indulge in mouthwatering Texas barbecue, visit the Waco Suspension Bridge, or catch a game at the McLane Stadium. Don’t miss out on the chance to grow your career in this dynamic and inviting city! Explore our job listings in Waco today.