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General Manager

Billerica, MA 01821

Posted: 02/26/2024 Job Number: 33736

Job Description

The General Manager is responsible to direct and manage all business performance including plant operations, safety, production, supply chain, engineering, quality, maintenance, customer service, support of New Business Development and the respective financial performance, with P&L responsibility.

The GM will collaborate with departmental managers to create and manage budgets, develop business plans, respective metrics, monitor performance and possesses proven leadership skills, as well as a strong ability to problem, solve and make sound decisions that support growth.


• Directs and coordinates all manufacturing activities and operations.

• Responsible to support the business growth through optimizing performance, customer score cards, customer   

 service, utilization of Sales Team and resources.

• Accomplishes department objectives by managing staff, establishing, and monitoring metrics, planning, and

 evaluating department activities.

• Responsible for meeting customer expectations in terms of quality, production, and delivery.

• Responsible for meeting expectations and goals in terms of profit targets, capital expenditures, cost containment,

 manufacturing/plant engineering improvements, environmental/health/safety goals, quality enhancements,

 information technology needs, employee, and community good will.

• Responsible for improving business processes for each department through analysis and collaboration.

• Assures prompt, accurate and complete reporting on all major aspects of plant operations.

• Responsible for driving continuous improvement activities, projects, including use of the ERP tool and the effective

 deployment of capital projects.

• Decision making, analytical problem solving, forecasting, budgeting, negotiating, communicating, and evaluating are

 skills used daily on the job as well as the supervision and development of managers.

• Accountable for establishing controls and understanding requirements of functions reporting to this position,

 ensuring each function is performing respective requirements and providing adequate training and development as necessary.

• Reporting of performance to goals/budgets/forecast/expectations.


Basic Qualifications

• Recent experience in the Defense Industry with a minimum of 7 years.

• 10+ years leadership experience at various levels.

• 10+ years of management experience.

• Bachelor’s degree in industrial, technical, manufacturing, engineering, business or equivalent.

• MBA is preferred.

• Demonstrated knowledge in a variety of the following:

- production, supply chain, engineering, quality, maintenance, financial acumen. 

• Demonstrated ability to create and lead teams to drive change across activities and functions including cultural change management.

• Exceptional written and verbal communication skills, with strong knowledge and use of Microsoft Office Applications.

Meet Your Recruiter

Fran Hardy

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