NESC Staffing
http://www.nesc.com
http://www.nesc.com
true
Engineering Technician
Posted: 12/09/2024
2024-12-09
2025-01-08
Job Number: 34786
Job Description
Summary/Objective
The Engineering Technician will providing technical assistance and support by testing, servicing, troubleshooting, andansweringtechnical.ThisroleworkscloselywithSales, CustomerService, Engineeringand Manufacturing team members to troubleshoot and repair actuators. This role is responsible for drivingcustomersatisfactionthroughServiceExcellence.Dutieswouldincludeassistingthecustomertoidentifyif HDLLC product is the root cause of their disruption, troubleshooting of the product, repair of product and communication of defects and trends to the Assembly Operations.
Essential Functions
· Work hands-on with a wide variety of assembly and test equipment and processes with a focus on Electro-mechanical assembly and functional test.
· Participate in root-cause analysis and corrective action of functional discrepancies.
· Reviews customer field data to determine trends
· Diagnose, disassemble, repair and re-assemble electromechanical components/assemblies for return to customer.
· Configuring hardware and software components after installation
· Communicate real time data to Assembly Operation and engineering to ensure process and design enhancements are implemented to improve yield in the field
· Assist the customer in upgrading equipment at various field locations
· Documentation of field installation and repairs
· Maintaining all tools and equipment used during service calls and in local lab
· Keep up to date on administrative responsibilities such as ordering repair parts, lab and office consumables.
· Teaching customers how to diagnose properly
Required Education and Experience
· Associate’s degree in Manufacturing Technology, Mechanical Engineering, Electrical Engineering, or related discipline required;an advanced degree is a plus. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
· Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
· Experience with CAN, CAN-Open, PLC logic, Copley Controls and Python Scripts. EtherCAT is a plus.
· Valid driver's license & appropriate insurance coverage
· Occasional travel to customer sites
The Engineering Technician will providing technical assistance and support by testing, servicing, troubleshooting, andansweringtechnical.ThisroleworkscloselywithSales, CustomerService, Engineeringand Manufacturing team members to troubleshoot and repair actuators. This role is responsible for drivingcustomersatisfactionthroughServiceExcellence.Dutieswouldincludeassistingthecustomertoidentifyif HDLLC product is the root cause of their disruption, troubleshooting of the product, repair of product and communication of defects and trends to the Assembly Operations.
Essential Functions
· Work hands-on with a wide variety of assembly and test equipment and processes with a focus on Electro-mechanical assembly and functional test.
· Participate in root-cause analysis and corrective action of functional discrepancies.
· Reviews customer field data to determine trends
· Diagnose, disassemble, repair and re-assemble electromechanical components/assemblies for return to customer.
· Configuring hardware and software components after installation
· Communicate real time data to Assembly Operation and engineering to ensure process and design enhancements are implemented to improve yield in the field
· Assist the customer in upgrading equipment at various field locations
· Documentation of field installation and repairs
· Maintaining all tools and equipment used during service calls and in local lab
· Keep up to date on administrative responsibilities such as ordering repair parts, lab and office consumables.
· Teaching customers how to diagnose properly
Required Education and Experience
· Associate’s degree in Manufacturing Technology, Mechanical Engineering, Electrical Engineering, or related discipline required;an advanced degree is a plus. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
· Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
· Experience with CAN, CAN-Open, PLC logic, Copley Controls and Python Scripts. EtherCAT is a plus.
· Valid driver's license & appropriate insurance coverage
· Occasional travel to customer sites
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